Quality Assurance and Auditing

All of Wings Care services are subject to regular inspections by its internal Directors and outside organisations such as The Care Quality Commission (CQC), local Infection Control representatives, individuals’ funding authorities (Contracts) and specific Health & Safety Governing bodies.

Audits are completed to ensure Services are running in line with National Minimum Standards, the Essential Standards of Quality and Safety and that all of CQC’s points of compliance have been achieved.

Each property is assessed on all the different aspects of care provided with strong emphasis on Safeguarding, Choice, Finances, Medication, Cleanliness and Safety of the environment, and support offered to staff members. If high standards are maintained in all areas then the company is providing the high quality of care expected throughout the industry.

Wings Care ethos is not to simply meet these standards but surpass them. Every staff member is encouraged to obtain excellent knowledge of the auditing bodies and processes
and continually promote the high standards that the company endeavours to offer.