Staff Training and Development

A highly trained staff team is in place with all members having completed mandatory training and thorough induction to the service. The induction programme is customised to reflect the specific needs of the client group.

Courses are delivered locally and cover the following core subjects:

Core Training Programme Specialist Training Programme
  • Care Certificate
  • Care Principles and SOVA
  • Anti-discriminatory Practice
  • Medication Awareness
  • Person centred planning
  • Communication Skills
  • Deprivation of Liberty Safeguards
  • Needs of service users
  • Challenging Behaviour
  • Manual Handling
  • Epilepsy Awareness
  • Report Writing
  • Incident Reporting
  • Health and Safety
  • Fire Safety
  • Food Hygiene
  • Mental Capacity Act
  • Environmental Health
  • Attitudes and Values
  • Mental Health Act Awareness
  • Awareness of Sexual Issues in LD
  • Non Abusive Psychological & Physical Interventions
  • Learning Disability
  • Autism Awareness
  • Medication Administration
  • Mental Illness
  • Dual Diagnosis
  • Suicide Awareness
  • Self Harm
  • Child Sexual Exploitation
  • Female Genital Mutilation
  • Personality Disorder
  • Mental Health First Aid

After completing training, new staff members shadow experienced team members in order to observe and learn the day to day tasks and details of their job. They also thoroughly study the individual care plans to learn everything about the people they will be supporting.

After the initial six months of employment, workers receive a probationary review to ensure that the induction has been completed adequately enough and that they have attained the appropriate skills to embark on a career with the company on a more permanent basis.

Staff are supervised by senior team members at least every two months to discuss their progress and the quality of their work. During these sessions, employees can evaluate what aspects of their job they are doing well and which areas require improvement, voice any concerns or difficulties they may have encountered and discuss professional development.